| A GENERAL SITUATION |
| Very Satisfied |
Rather |
Satis fied |
Little Satis fied |
Dis satis fied |
The question does not suit me |
| COMPANY REACHABILITY |
|
|
|
|
|
|
| WORKING HOURS |
|
|
|
|
|
|
| WORKING DAYS |
|
|
|
|
|
|
| COMPANY RELIABILITY |
|
|
|
|
|
|
| WEB PAGE CONTENT ADEQUACY |
|
|
|
|
|
|
| THE OVERALL EVALUATION |
|
|
|
|
|
|
| B - ABOUT PORTION OF SALES |
| Very Satisfied |
Rather |
Satis fied |
Little Satis fied |
Dis satis fied |
The question does not suit me |
| APPROACH AND ATTITUDE OF ELEMENTS FRIENDLINESS |
|
|
|
|
|
|
| THE IMPORTANCE OF CUSTOMER SATISFACTION |
|
|
|
|
|
|
| FOLLOWERS AND RELATED COMPONENTS |
|
|
|
|
|
|
| CUSTOMER RESPONSE SPEED |
|
|
|
|
|
|
| CONDITIONS OF ELIGIBILITY (PAYMENT TERM, PRICE, etc.) |
|
|
|
|
|
|
| QUALITY OF SERVICE |
|
|
|
|
|
|
| C - PRODUCT OVERVIEW |
| Very Satisfied |
Rather |
Satis fied |
Little Satis fied |
Dis satis fied |
The question does not suit me |
| PRODUCT PERFORMANCE |
|
|
|
|
|
|
| BALANCE OF PRICE-QUALITY |
|
|
|
|
|
|
| OUR PRODUCT FAULTS |
|
|
|
|
|
|
| PRODUCT DIVERSITY AND EFFICIENCY |
|
|
|
|
|
|
| PRODUCT DELIVERY TIME |
|
|
|
|
|
|
| RECOVERY TIME STATUS COMPLAINTS |
|
|
|
|
|
|
| THE EFFECTIVENESS OF SERVICE PERSONNEL |
|
|
|
|
|
|
| Transaction result * : 3 + 2 = |
|
|